http://www.tu-ilmenau.de

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Contact Person

Dr. Andreas Schwarz

Assistant Professor

Phone +49 3677 69 4694

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INHALTE

Dr. Andreas Schwarz

Contact

Office: EAZ 2324

Phone: +49 3677 69 4694
Fax: +49 3677 69 4645 
Email: andreas.schwarz@tu-ilmenau.de

Web: 
www.crisis-communication.de
www.researchgate.net/profile/Andreas_Schwarz3

Office hours

Every monday from 03:00 p.m. - 04:30 p.m.

Please arrange appointment via E-Mail to philipp.jahn@tu-ilmenau.de 

 

 

More Informationen of the person

Professional Background

Professional Background

Andreas Schwarz is chair of the Department of Public Relations & Communication of Technology at Ilmenau University of Technology in Germany since 2017. His research interests include public relations (patterns, structures and effects of risk and crisis communication, strategic communication, international public relations), journalism (news selection, news production, agenda setting, global trends in journalism), and cross-cultural communication research. He teaches in the fields  of public relations, journalism, media theory and crisis management. He was visiting lecturer in Romania, Mexico, UK, USA, Spain, and Bulgaria.

Andreas Schwarz was acting head of the Department of Media Studies at Ilmenau University of Technology from 2012 to 2015. Since 2006 he is managing director of the International Research Group on Crisis Communication (IRGoCC, http://www.crisis-communication.de). He is the founding chair of the Temporary Working Group on Crisis Communication at ECREA which in 2015 was transformed into a full ECREA section "Crisis Communication".

The work of Andreas Schwarz was published in journals like  Public Relations Review, the Journal of Public Relations Research, the International Journal of Strategic Communication, Communications, and Medien- und Kommunikationswissenschaft (German).

He received his Ph.D. in crisis communicatiuon (2009) at the Ilmenau University of Technology.

Member of the following associations:

ICA - International Communication Association
European Communication Research and Education Association (ECREA)
DGPuK - German Communication Association

Teaching

Teaching

Andreas Schwarz offers courses in the areas of public relations, communication research, communication theory, and crisis communication

Research

Research

Current research:

  • Attribution patterns und reputation dynamics in the context of transnational organizational crises
  • Risk and crisis communication of German child protective services 
  • Attributions of cause and responsibility of stakeholders in crisis situations and their influence on organizational reputation
  • Relevance, use and effects of social media/new communication technologies in crisis communication
  • International public relations of NGOs, interest groups, associations
  • Strategies, tactics, and role perception of public relations practitioners in NGOs and nonprofit organizations
  • Organizational learning and crisis communication

General research interest:

  • Risk and crisis communication, international/cross-cultural crisis communication
  • Relevance, use and effects of social media/new communication technologies in public relations and organizational communication
  • Internationale/intercultural public relations
  • Organizational reputation
  • Journalism, news production, news values

Publications

Publications

Books and edited books

Andreas Schwarz, Matthew Seeger, & Claudia Auer (Eds.) (2016). The Handbook of International Crisis Communication Research. Wiley-Blackwell.

Andreas Schwarz, Kathrin Schleicher, Alice Srugies, & Liane Rothenberger (2017). Die Krisenkommunikation von Jugendämtern in Deutschland: Befunde zur Medienberichterstattung und strategischen Kommunikation insbesondere im Kontext schwerer Fälle von Kindeswohlgefährdung. Ilmenau: Universitätsverlag Ilmenau.

Andreas Schwarz (2010). Krisen-PR aus Sicht der Stakeholder. Der Einfluss von Ursachen- und Verantwortungszuschreibungen auf die Reputation von Organisationen [Crisis public relations from the stakeholders’ perspective. The influence of causal attributions and responsibility attributions on organizational reputation]. Wiesbaden: VS, Verlag für Sozialwissenschaften.

Andreas Schwarz, Kathrin Schleicher, Alice Srugies, & Liane Rothenberger (2016). Krise im Jugendamt. Leitfaden zur strategischen Krisenkommunikation für Kommunen [Crisis and child protective services: Manual for strategic crisis communication for communities]. Edited by the National Center of Early Prevention at the Federal Centre for Health Education. Online at: http://www.fruehehilfen.de/fileadmin/user_upload/fruehehilfen.de/pdf/Publikation_NZFH_Krise_im_Jugendamt.pdf

Assistant editor of: M. Löffelholz & D. Weaver (Eds) (2008), Global journalism research. Theories, methods, findings, future. Oxford: Blackwell.

Refereed Journals

Schwarz, A., & Fritsch, A. (2014). Communicating on Behalf of Global Civil Society: Management and Coordination of Public Relations in International Nongovernmental Organizations. Journal of Public Relations Research, 26(2), 161-183. DOI:10.1080/1062726X.2013.864242

Andreas Schwarz (2012). How publics use social media to respond to blame games in crisis communication: The Love Parade tragedy in Duisburg 2010. Public Relations Review, 38(3), 430-437. doi:10.1016/j.pubrev.2012.01.009.

Andreas Schwarz (2012). Stakeholder attributions in crises: the effects of covariation information and attributional inferences on organizational reputation. International Journal of Strategic Communication, 6(2), 174-195. DOI:10.1080/1553118X.2011.596869.

Andreas Schwarz & Franziska Pforr (2011): The crisis communication preparedness of nonprofit organizations: The case of German interest groups. Public Relations Review 37(1), 68-70, DOI: 10.1016/j.pubrev.2010.10.002.

Andreas Schwarz (2008): Covariation-based causal attributions during organizational crises: Suggestions for extending Situational Crisis Communication Theory (SCCT). International Journal of Strategic Communication 2(1), 31-53. DOI: 10.1080/15531180701816601.

Andreas Schwarz (2008): Wer hat die Krise zu verantworten? Ein rezeptionsorientierter Ansatz der Krisen-Public RelationsMedien- und Kommunikationswissenschaft 56(1), 60-81.

Andreas Schwarz (2006): The theory of newsworthiness applied to Mexico's press. How the news factors influence foreign news coverage in a transitional country. In: Communications 31(1), S.45-64.

 

Book Chapters

Andreas Schwarz & An-Sofie Claeys (accepted). Experimental methods in public relations. In W. T. Coombs, S. J. Holladay, & M. D. Dodd (eds.), The handbook of public relations theory and methods. Wiley-Blackwell.

Schwarz, A., Binetti, J.-C., Broll, W., & Mitschele-Thiel, A. (2016). New technologies and applications in international crisis communication and disaster management. In A. Schwarz, M. Seeger & C. Auer (Eds.), The Handbook of International Crisis Communication Research (pp. 465-477). Chichester: Wiley Blackwell.

Claeys, A.-S., & Schwarz, A. (2016). Domestic and international audiences of organizational crisis communication: State of the art and implications for cross-cultural crisis communication. In A. Schwarz, M. W. Seeger & C. Auer (Eds.), Handbook of international crisis communication research (pp. 224-235). Chichester: Wiley-Blackwell.

Schwarz, A. (2016). Crisis communication research in Germany. In A. Schwarz, M. Seeger & C. Auer (Eds.), The handbook of international crisis communication research (pp. 357-372). Chichester: Wiley Blackwell.

Schwarz, A., Seeger, M., & Auer, C. (2016). Significance and structure of international risk and crisis communication research: Toward an integrative approach. In A. Schwarz, M. Seeger & C. Auer (Eds.), The handbook of international crisis communication research (pp. 1-10). Chichester: Wiley Blackwell.

Claudia Auer, Matthew Seeger, & Andreas Schwarz (2016). Communication – Conclusions for an integrative approach to international crisis communication research. In: A. Schwarz, M. Seeger, & C. Auer (eds.), The Handbook of International Crisis Communication Research. Wiley-Blackwell.

Matthew Seeger, Andreas Schwarz, & Claudia Auer (2016). Summing up and looking ahead: the future of international crisis communication research. In: A. Schwarz, M. Seeger, & C. Auer (eds.), The Handbook of International Crisis Communication Research. Wiley-Blackwell.

Andreas Schwarz (2016). La investigación en la comunicación de crisis en la era de la globalización y la hibridación. In M.T. Mercado & M. Chávez (Hrsg.), La comunicación en situaciones de riesgo y crisis (S. 29-57). Valencia: Tirant Lo Blanc. Colección Comunica.

Andreas Schwarz, Liane Rothenberger, Kathrin Schleicher, & Alice Srugies (2016). Krisenmanagement aus interner Perspektive: Analyse der Krisenkommunikation in deutschen Jugendämtern [Crisis management from the internal perspective: Analysis of crisis communication at German child protective services]. In S. Huck-Sandhu (ed.), Interne Kommunikation im Wandel. Theoretische Konzepte und empirische Befunde (pp. 225-246). Wiesbaden: Springer VS.

Andreas Schwarz (2016). Journalismus und Öffentlichkeitsarbeit [Journalism and public relations]. In M. Löffelholz & L. Rothenberger (Eds.), Handbuch Journalismustheorien [Handbook of journalism theories] (pp. 619-638). Wiesbaden: VS Verlag für Sozialwissenschaften.

Andreas Schwarz (2015). Strategische Krisenkommunikation von Organisationen [Strategic crisis communication of organizations]. In G. Bentele, R. Fröhlich & P. Szyszka (Eds.), Handbuch der Public Relations. Wissenschaftliche Grundlagen und berufliches Handeln [Handbook of public relations] (pp. 1001-1016) (3. ed.). Wiesbaden: VS Verlag für Sozialwissenschaften.

Andreas Schwarz & Alexander Fritsch (2015). Strategic communication practice of international non-governmental organizations. In: D. Holtzhausen & A. Zerfass (Eds.), The Routledge Handbook of Strategic Communication (pp. 459-480). Routledge.

Martin Löffelholz & Andreas Schwarz (2014). Krisenkommunikation: Vorbereitung, Umsetzung, Erfolgsfaktoren [Crisis communication: Preparation, Management and Factors of Success], . In: A. Zerfaß & M. Piwinger (Hrsg.), Handbuch Unternehmenskommunikation: Strategie – Management – Wertschöpfung (pp. 1303-1319) (2. Aufl.). Wiesbaden: Springer Gabler.

Shirley Beresford & Andreas Schwarz (2014). Public Relations. In: S. Moss & B. Walmsley (Hrsg.), Entertainment Management: Towards Best Practice (pp. 60-76). Wallingford: CAB International.

Andreas Schwarz (2014). The relevance of causal attributions and responsibility attributions in the production and perception of news: Theoretical and methodological potentials of attribution theories. In W. Loosen & M. Dohle (eds.), Journalismus und (sein) Publikum. Schnittstellen zwischen Journalismusforschung und Rezeptions- und Wirkungsforschung (S. 275-299). Wiesbaden: VS Verlag für Sozialwissenschaften. [in German]

Andreas Schwarz (2013). International and comparative crisis communication research: Relevance, state of the art, research agenda. In D. Ingenhoff (Ed.), Internationale PR-Forschung (pp. 261-289). Konstanz: UVK. [in German]

Andreas Schwarz (2012). The Love Parade in Duisburg: lessons from a tragic blame game. In A. George & C. Pratt (Eds.), Case studies in crisis communication: international perspectives on hits and misses (pp. 340-360). New York: Routledge. [with a comment of Brigitte Kaltwasser, CEO of Kaltwasser Kommunikation]

Andreas Schwarz & Franziska Pforr (2010). Die Krisenkommunikation deutscher Verbände [Crisis communication of German nonprofit organizations]. In O.Hoffjann & R. Stahl (Eds.), Handbuch Verbandskommunikation [Handbook of communication management of nonprofit organizations] (pp. 353-377). Wiesbaden: VS, Verlag für Sozialwissenschaften.

Andreas Schwarz (2010). La teoría de los valores noticiosos y su validez externa: Cómo influyen los factores noticiosos en la cobertura de las noticias internacionales en la prensa mexicana [How the news factors influence the foreign news coverage in the Mexican press]. In M. E. Hernández Ramírez (Ed.), Estudios sobre periodismo: marcos de interpretación para el contexto mexicano [Studies on journalism: frameworks of interpretation in the Mexican context] (pp. 19-53). Guadalajara: University of Guadalajara.

Martin Löffelholz & Andreas Schwarz (2008). Die Krisenkommunikation von Organisationen: Ansätze, Ergebnisse und Perspektiven der Forschung [Organizational crisis communication: theoretical approaches, findings and research perspectives]. In T. Nolting, & A. Thießen (Eds.), Krisenmanagement in der Mediengesellschaft – Potenziale und Perspektiven der Krisenkommunikation [Crisis management in the media society – potentials and perspectives] (pp. 21-35). Wiesbaden: VS Verlag. 

Maria E. Hernández Ramírez & Andreas Schwarz (2008): Journalism research in Mexico. In M. Löffelholz & D. Weaver (Eds), Global journalism research. Theories, methods, findings, future (pp. 211-224). Oxford: Blackwell.

Trade Journals & others

Andreas Schwarz (2013). Scapegoating. In K. B. Penuel, M. Statler & R. Hagen (Hrsg.), Encyclopedia of Crisis Management. Sage.

Andreas Schwarz (2013). Beeinflusst Kommunikation den Verlauf von Krisen und Kriegen? [Does communication influence the emergence and progress of crises and wars?] In Deutsche Gesellschaft für Publizistik- und Kommunikationswissenschaft (Hrsg.), 50 Fragen zu 50 Jahren DGPuK (pp. 118-119). Eichstätt/Hamburg: DGPuK.

Andreas Schwarz (2010). Die Wahrnehmung von Unternehmen als Krisenverursacher: Wissenschaftliche Erkenntnisse und Folgerungen für das Reputationsmanagement in Krisen [The perception of companies as causes of crises: Findings and implications for the reputation management in crises]. pr magazin 08/2010, 58-63.

Franziska Pforr & Andreas Schwarz (2010). Die Krisenkommunikation deutscher Verbände: Instrumente, institutionelle Rahmenbedingungen und wahrgenommene Krisengefährdung [The crisis communication preparedness of German voluntary associations: tools, institutional conditions and perceived crisis threat]. Verbändereport 3/2010, 6-14.

Andreas Schwarz (2009). Internationale und interkulturelle PR in der Wirtschaft. Status quo und Implikationen der Organisationskommunikationsforschung [International and intercultural PR in the corporate world. The state of PR research and its implications]. pr magazin 7/2009, 61-68.

Edited Periodicals

M. Löffelholz & A. Schwarz (eds.), The IRGoCC Report - Working papers of the International Research Group on Crisis Communication. URL: http://www.db-thueringen.de/servlets/DocumentServlet?id=17726

Refereed Conference Presentations

Framing infanticide and child maltreatment as crisis: A media analysis of smoldering social crisis and the crisis response of German government authorities. Fourth International Conference on Crisis Communication in the 21st Century – Crisis4. Lund University, Helsingborg, 08.10.2015. [with Kathrin Schleicher & Alice Srugies]

Krisenmanagement aus interner Perspektive: Analyse der Krisenkommunikation in deutschen Jugendämtern [Internal crisis management: Analysis of crisis communication in German child protective agencies]. Fachgruppe PR/Organisationskommunikation der Deutschen Gesellschaft für Publizistik- und Kommunikationswissenschaft (DGPuK). Pforzheim, 01.11.2014. [with Liane Rothenberger, Kathrin Schleicher & Alice Srugies]

Crisis communication of youth and child welfare agencies: A theory-driven analysis of governmental communication practice and its impact on well-being for employees and stakeholders in local communities. International Communication Association (ICA). Seattle, USA, 2014. [mit Liane Rothenberger, Kathrin Schleicher & Alice Srugies]

Die Nutzung und Relevanz von Social Media im Krisenkontext: Nonreaktive Analysen zur Überprüfung der Situational Crisis Communication Theory. Deutsche Gesellschaft für Publizistik- und Kommunikationswissenschaft (DGPuK). Passau, 2014. [mit Matthias Jahn & Franziska Niedermeir]

“They should be served their own strawberries”: Sodexo’s Response to the foodborne Novovirus outbreak in Germany 2012. National Communication Association (NCA). Washington D.C., USA, 23.11.2013.

Theorizing cultural value’s impact on cross-cultural crisis framing: Findings from a comparative content analysis of the Fukushima crisis. International Association for Media and Communication Research (IAMCR). Dublin, Irland, 27.06.2013.

The relevance of causal attributions in the context of news production and news media use: Theoretical and methodological potenzials of attribution theories. Journalism and Media Effects Divisions of the German Communication Association (DGPuK). Hamburg, 04.02.2011.

Crisis communication across borders: A culture-sensitive approach. PR Division of the German Communication Association (DGPuK). Fribourg, 04.11.2011.

How publics respond to blame games in crisis communication: The case of the Love Parade in Duisburg 2010. International Association for Media and Communication Research (IAMCR). Istanbul, Türkei, 16.07.2011.

How international NGOs organize strategic communication: Advocacy between global integration and local responsiveness. International Communication Association, Pre-Conference on Strategic Communication, Boston, 26 May, 2011. [with Alexander Fritsch]

Communicating on behalf of civil society: Public relations conditions and practices of international NGOs in the 21st century. International PR 2011 Conference, Barcelona, 28 June, 2011. [with Alexander Fritsch]

International and cross-cultural crisis communication research: Conceptual and methodological challenges. European Communication Research and Education Association (ECREA). Hamburg, October 15, 2010. [with W. Timothy Coombs, Finn Frandsen, Winni Johansen, Martin Löffelholz, & Kathrin Schleicher]

Crisis communication and the role of stakeholder attributions: the effects of covariation information and attributional inferences on organizational reputation. International Association for Media and Communication Research (IAMCR). Braga, Portugal; July 21, 2010.

Organisationskrisen, Attributionen und Reputationsrisiken: Forschungsgestützte Ausgangspunkte innovativer Strategien der Krisenkommunikation [Organizational crises, attributions, and reputational risks: research-based innovative strategies of crisis communication]. German Communication Association (DGPuK). Ilmenau, Germany; May 14, 2010.

International public relations: The development of a research-based professional profile and training models for the advancement of intercultural competence of PR practitioners. Network of Intercultural and International Communication. Ilmenau, Germany; October 31, 2008. [with Yurisqui Medel de Schwarz]

The future of comparative journalism research. International Communication Association. Montreal, Canada; May 25, 2008. [with Thomas Hanitzsch]

Difficult relationships in difficult times. The reciprocal perception of journalism and PR in crisis situations. German Communication Association (DGPuK). Lugano, Switzerland; May 1, 2008. [with Ansgar Thießen]

Who is responsible for the crisis? An attribution theoretical and audience oriented approach to public relations in crisis. German Communication Association (DGPuK). Berlin, Germany; October 6, 2007.

Covariation-based causal attributions during organizational crises: Suggestions for extending Situational Crisis Communication Theory (SCCT). International Communication Association. San Francisco, USA; May 27, 2007. [Top student paper]

The emergence of journalism research in Mexico: a metatheoretical descriptive synopsis. Brazil Conference - Thinking Journalism Across National Boundaries. International Communication Association, Proto Alegre, Brazil; November 4, 2006.

The theory of newsworthiness and its intercultural validity. A comparison of Mexican and German news selection. International Communication Association, New York, USA; May 29, 2005. [Interactive poster session]

Further Conference Presentations / Invited Presentations

La gestión de la comunicación de crisis. Malaga University, Malaga, 21.04.2017.

Relaciones entre periodismo y relaciones públicas: Modelos, resultados, practicas. Malaga University, Malaga, 20.04.2017.

Reputación: Concepto, medición y aplicación en las relaciones públicas. Malaga University, Malaga, 20.04.2017.

Beitrag der Internationalen Forschungsgruppe Krisenkommunikation zum Projekt „Kommunikationskonzept Hochwasser und Hochwasserrisikomanagement“, Bayrisches Landesamt für Umwelt, Augsburg, 07.03.2017.

Strategische Krisenkommunikation und Medien: Erkenntnisse der internationalen Kommunikationsforschung. 8. qualityaustria Lebensmittelforum „Kostbare (Lebens)Mittel in Zeiten der Globalisierung“ , Linz, 12.10.2016.

Strategische Krisenkommunikation:  Alchemie, Esoterik oder Profession? Erkenntnisse und Implikationen der internationalen Kommunikationsforschung. Workshop wiko preventK, Innsbruck, 11.10.2016.

Von der internationalen zur transkulturellen Krisenkommunikation: Forschungsbasiertes Management oder Best Guess? DPRG, Arbeitskreis Krisenkommunikation und Issues Management, Berlin, 03.06.2016.

Strategische Krisenkommunikation: Grundlagen, Befunde & Praxis. Universität Salzburg, 03.05.2016

Crisis communication in the digital and global age of the 21st century: Research insights and practice implications. New Bulgarian University, Sofia, 21.04.2016.

Crisis communication research: Trends in theory development, methodology, and challenges for PhD projects. Doctoral workshop, Sofia University St. Kliment Ohridsky, Sofia, 22.04.2016.

Risk and crisis communication in the context of natural disasters: Concepts and findings in communication science on risk and crisis perception of crisis stakeholders and organizations. Konferenz „Land unter – der Mensch vor der Katastrophe: Menschliche Wahrnehmung singulärer hydrologischer Ereignisse” Martin-Luther-Universität Halle-Wittenberg & Internationale Kommission für die Hydrologie des Rheingebietes (KHR/CHR), Halle, 21.03.2016

Krisenkommunikation: Alchemie, Esoterik… oder Profession? Ewald & Rössing, Mainz, 04.03.2016

Crisis Communication Management in Public Institutions: Learning from crises – strategic evaluation and reputation impact. Workshop „Crisis Communication in Public Institutions and Organisations. For International & National Communication Experts.“, European Academy for Taxes, Economics & Law, Berlin, 23.03.2016.

Crisis Communication Management in Public Institutions: Key Dimensions and 

Pre-crisis Challenges. Workshop „Crisis Communication in Public Institutions and Organisations. For International & National Communication Experts.“, European Academy for Taxes, Economics & Law, Berlin, 22.03.2016.

Crisis communication in the digital and global age of the 21st century: Research insights and practice implications. Sofia University St. Kliment Ohridsky, Sofia, 08.01.2016.

Kommunikation von Jugendämtern im Kontext von Krisen. Arbeitsberatung der Thüringer Jugendämter, Thüringer Ministerium für Bildung, Jugend und Sport, Erfurt, 25.11.2015. [mit Kathrin Schleicher & Alice Srugies]

Public Relations in Germany: Dark legacy or bright future? University of Central Florida, Orlando, USA, 19.11.2013

Professionelle Kommunikation im Kontext von Krisen - Analyse und Verbesserung der Krisenkommunikation von Jugendämtern. Vortrag  bei der AG „Lernen aus problematischen Kinderschutzverläufen“ im Deutschen Institut für Urbanistik, Berlin, 15.11.2013. [mit Kathrin Schleicher & Alice Srugies]

Social media and crisis communication: State of knowledge & lack of research. Research workshop, University of Oslo, Oslo, Norwegen, 12.11.2013

Die Angst vorm Shitstorm: Mythen und Best Practice der Krisenkommunikation im Social Web. Vortrag auf Einladung von IBM im Vorfeld der Petersberger Gespräche, Bonn, 17.10.2013

New technologies and applications in international crisis communication. Third International Conference on Crisis Communication in the 21st Century. Erfurt, 05.10.2013. [mit Jean-Christophe Binetti, Wolfgang Broll & Andreas Mitschele-Thiel]

Crossing boundaries in crisis communication: Welcome speech. Third International Conference on Crisis Communication in the 21st Century. Erfurt, 03.10.2013.

Crossing boundaries in crisis communication: Summing up and looking ahead. Third International Conference on Crisis Communication in the 21st Century. Erfurt, 05.10.2013.

Einsatz neuer Technologien im Krisenmanagement – Aktueller Stand der Forschung. Workshop Management in Krisensituationen: Effizienzsteigerung durch den Einsatz von modernen Softwarelösungen? CONVIS Consult & Marketing GmbH, Berlin, 07.06.2013

Investigación de la Comunicación en Crisis en el Siglo 21: Conceptos, Hallazgos y Pistas para Futuras Investigaciones. Universität von Guadalajara, Mexiko, 01.04.2013

Industrial accidents in international contexts - hypothesizing the impact of culture on crisis communication. Network of Industrial Crisis Communication, University of Konstanz, March 23, 2012.

Crisis management 2.0 - Responding to crisis on social media channels. Regional PR conference of the German Public Relations Association (DPRG). Nuremberg, February 29, 2012.

Bayerntrojaner, Loveparade & Guttenberg – Potential and limitations of research-based crisis communication. Keynote, workshop for spokespersons of the State Governmnet of Bavaria, Gmund, December 19, 2011.

Was versteckt sich hinter der Werbung? [What is advertizing?] KINDERUNI 2011 [Lecture for children], Ilmenau University of Technology, November 11, 2011.

Krisenkommunikation im Netz [Crisis communication on the Internet]. Govermedia 2011: Behördenkommunikation digital gestalten. Akademie der Bundeswehr für Information und Kommunikation. Strausberg, June 20-21, 2011. [with Martin Löffelholz & Claudia Auer]

Crisis Communication and the Freedom of Choice. International Student Week Ilmenau, Ilmenau University of Technology, May 16, 2011.

Krisenkommunikation. Praxisworkshop der Konrad-Adenauer-Stiftung [Crisis Communication. Workshop at the Konrad Adenauer Foundation]. Schloss Eichholz, Wesseling, Germany, April 30, 2011. [with Brigitte Kaltwasser]

Crisis communication in the entertainment industry: the case of the Love Parade in Duisburg 2010. Leeds Metropolitan University, Leeds, UK; March 22, 2011.

Funktionale, institutionelle und instrumentelle Charakteristika der Krisenkommunikation von Unternehmen [Functional, institutional and instrumental characteristics of corporate crisis communication]. Crisis Network Konstanz. University of Konstanz, Germany; October 29, 2010.

Krisenkommunikation. Praxisworkshop der Konrad-Adenauer-Stiftung [Crisis Communication. Workshop at the Konrad Adenauer Foundation]. Schloss Eichholz, Wesseling, Germany, September 10, 2010. [with Martin Löffelholz & Brigitte Kaltwasser]

Ilmenauer Krisen-Bibel? Jüngste „Daumenregeln“ und „Kochrezepte“ zur erfolgreichen Krisenbewältigung [Ilmenau’s crisis bible? Recent thumb rules of successful crisis management]. Regional Conference of the German Public Relations Association (DPRG), Nuremberg, Germany; April 27, 2010.

Die Krisenkommunikation deutscher Verbände: Instrumente, Ressourcen und wahrgenommene Krisengefährdung [Crisis communication of German nonprofit organizations. Preparation, resources and perceived crisis threat]. Schweizer Gesellschaft für Kommunikations- und Medienwissenschaft, Lucerne, Switzerland; March 27, 2010. [with Franziska Pforr]

Attributions of cause and responsibility: How stakeholders perceive organizational crises. International Research Group on Crisis Communication at the Ilmenau University of Technology, Ilmenau, Germany; October 10, 2009.

Communication on terrorism, war, disaster, and organizational crisis – Searching for an integrative approach to crisis communication research. International Research Group on Crisis Communication at the Ilmenau University of Technology, Ilmenau, Germany; October 8, 2009. [with Martin Löffelholz]

Stakeholders’ attributions of cause and responsibility and their impact on organizational reputation in crisis contexts. Findings from two experimental studies. Institute of Media and Communication Science, Ilmenau, Germany; June 24, 2009.

Strategic communication in crisis situations: research and consequences for professional practice. University of Guadalajara, Mexico; February 22, 2008.

The value of public relations: a German perspective on principles and techniques for the evaluation of public relations practice and programs. College of Communication and Public Relations, National School of Political Studies and Public Administration (SNSPA din Bucuresti), Bucharest, Romania; May 10, 2007.

How stakeholders perceive organizational crises: the contribution of social psychology to the understanding and strategic planning of crisis public relations. College of Communication and Public Relations, National School of Political Studies and Public Administration (SNSPA din Bucuresti), Bucharest, Romania; May 7, 2007.

The management of crisis communication: challenges of a young research field of communication studies. Institute of Media and Communication Studies, Ilmenau University of Technology, Germany; May 10, 2006.

Public relations research in Germany. College of Communication and Public Relations, National School of Political Studies and Public Administration (SNSPA din Bucuresti), Bucharest, Romania; April 20, 2006.

Public relations in times of crisis: concepts, findings, methodology, and research challenges. College of Communication and Public Relations, National School of Political Studies and Public Administration (SNSPA din Bucuresti), Bucharest, Romania; April 18, 2006.

Membership / service

Membership / service

  • International Communication Association (ICA)
  • European Communication Research and Education Association (ECREA)
  • German Communication Association (DGPuK)

Managing director of the International Research Group on Crisis Communication (IRGoCC):
www.crisis-communication.de

Chair, Crisis Communication Section, ECREA
http://www.ecrea.eu/divisions/section/id/34