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FAQ - frequently asked questions

This page is intended to assist you in using the library services. From numerous conversations with our library users, we know the frequently asked questions, which inevitably arise when using these services. Therefore, these pages should deal specifically with the technical and organizational issues associated with our offers.

The questions are separated into the following topics

Reopening of the University Library

Details on reopening and restricted operation from 11. 05. 2020

User account

Questions in the context of general user data, but also in connection with borrowed books, CD-ROMs, etc. (renewals, reminders, reservations)


Questions on the topics "Access to the catalogue", "Execution of orders and reservations in the catalogue", questions on signatures

Ilmenauer Discovery Tool

Questions about the Ilmenauer Discovery Tool

Delivery service

Questions about full service and interlibrary loan directly

Electronic journals

Questions concerning electronic journals and their access


Questions about access and use of the databases

Computer use in the libary

Questions about various services offered by the library, e.g. use of public landline sockets

Copy, Print, Scan

Questions about copying, printing and scanning in the library

If you have additional questions, please contact the information desk:

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