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Phone +49 3677 69-4531

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INHALTE

INFO 9 - Instructions on delivery service

We provide your required literature from the holdings of the Ilmenau University Library and books, articles etc. which are not available in our library but offered by other libraries with the help of a delivery service.

There are several services available:

1. Full service

1.1 General

This service is free of charge and is available for all registered users of the library. Full service means that we search your bibliographical references and provide the desired literature.

Please use the order form on the website of the library at -> Full Service order form.

When you search in Ilmenau Discovery Tool (IDT), you find the link for the order form of our full service directly at the bibliographic references.

1.2 Services according to user groups

Staff members and students of TU Ilmenau

Books are made available for borrowing, on request in the Central Library or in theCuriebibliothek. Should the book have been lent, we will reserve it for you.

If the required article in a journal or the chapter of a book in printed version is available in our collection, we will scan the document (up to 30 pages or 10% of a book; according to copyright law). When the University Library has already licensed the electronic version of an article, we will send you the appropriate link for retrieving the document in the campus network or via  VPN- Client.

When the desired literature is not in the holdings of the University Library, your request can be processed as an interlibrary loan request for borrowing the book from another library. You are liable to pay the costs for interlibrary loan services and issue us with the mandate to collect the charges from the account. Please fill in the order form for this authorization.

External user

Books are available for you for borrowing, on request in the Central Library or in the Curiebibliothek. Should the book have been lent, we will reserve it for you.

We identify the location and the signature for articles from books and inform you by email. When the library has got the license for an electronically available article, we will send you the appropriate link and you can retrieve the document in the rooms of the University Library and work with the article.

When the desired literature is not in the holdings of the University Library, your request can be worked on as an interlibrary loan request for borrowing the book from another library. You are liable to pay the costs for interlibrary loan services and issue us with the mandate to collect the charges from the account. Please fill in the order form for this authorization.

2. Direct interlibrary loan service

2.1 General

Here you search your literature that is required but not listed in our holdings and the appropriate bibliographic references in the databases or the GBV. Please check this before ordering!

Please also note that special forms of literature (manuscripts, scripts, entire volumes of periodicals etc.) cannot be ordered.

For your interlibrary loan order, you need an interlibrary loan account with an available balance. You can open this account at the circulation desk or you fill in the appropriate web form for registration of this account. The basic charge for one interlibrary loan order is 1.50 €.  Staff members of TU Ilmenau may acquire entitlement to interlibrary loan for business purposes by reallocation from budgets of their groups.

2.2 Orders

For placing an order you must identify yourself with your user number (when this number includes the letter "X“, capitalize it) and your password. The password consists of the first letter of your last name (as capital letter) and your date of birth in six digits.

Example: The password for Hans Meier, born on 22 March 1975, is "M220375”.

Clicking the button "Inter-library loan account" in the upper menu bar offers you information on your personal data and the processing status of your initiated order.

2.3 Further processing of failed interlibrary loan requests

If your request cannot be executed with the help of  GVK - GBV Union Catalogue we will pass on this request to other library networks without further costs.

When the required literature is not available in German libraries, you can ask for an international interlibrary loan request. Please contact delivery service.

We will send you an email when the interlibrary loan request remains completely unsuccessful.

3. Collection, renewal and return of ordered media

3.1 Literature from the holdings of the Ilmenau University Library

You will receive an email when your desired literature is available for collection. After submitting the library card, you can collect the ordered literature at the circulation desk of either the Central Library or the Curiebibliothek within three working days.

The scans of journal articles or chapters from books are filed on a server, and you receive an email with the appropriate associated data.

The standard browser is Firefox. Should the provided link not open the scanned document, please try another browser or enter the order number, which you can find in the link (e.g. CLD-2015-06-15-03), and the password as authentication data. Access to the data is cancelled after 30 days.

3.2 Literature from other libraries

We will send you an email informing you about the receipt of your ordered media. Additionaly, you can also check the availability of ordered books with the help of your user account in the Ilmenau catalogue. Books are listed under "borrowed items", copies of articles under "user data".

Staff members of TU Ilmenau have their copies mailed.

After submitting the library card, you can collect the ordered literature at the circulation desk of the Central Library within three working days. In general, the lending period is four weeks. The library in question may set restrictions (e.g. use only in reading room, copy prohibition, shorter lending period). If a renewal is possible, you must apply for it, and  you will find the required form on our website: delivery service Renewal ILL.

You return borrowed media at the circulation desk.

4. Fees and delivery period

The full service is free of charge.

Orders of literature from the holdings of the Ilmenau University Library are executed as quickly as possible, mostly the same day.

When using interlibrary loan services, costs t of 1.50 € per order may apply. When copies of articles exceed 40 pages, there will be additional costs. The delivery period for interlibrary loan requests for articles is about three working days and for books and other media one to two weeks.

Please contact the colleagues from the delivery service if you have questions.

Phone: +49 3677 69-4524
Email:
lieferdienst.ub@tu-ilmenau.de

Last update: 2019/03/27