Business Etiquette International - Interactive curriculae of TU Ilmenau

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Please note that this page is no longer updated. All modules and study plans from PO version 2021 onwards (Bachelor and Master study programs) are now available on the Campus Portal.

module properties module number 200761 - common information
module number	200761
department	Central Institute for Continuing Education
ID of group	672 (General Studies)
module leader	Dr. Nicola Henze
language	Englisch
term	ganzjährig
previous knowledge and experience	keine
learning outcome	Participants of this course - are familiar with the basics of comparative communication research; - know theories and models of intercultural cooperation in different fields of action; - are able to change perspectives into the views of foreign cultures, analyse situations from international business life and write recommendations for action; - know conflict solution strategies and can apply them in intercultural contexts; - deepened their intercultural competence as a key qualification.
content	Lecturer: Dipl.-Kffr. Stephanie Gauger "Language is the source of all misunderstandings," said Antoine de Saint-Exupéry. Intercultural communication is an essential capacity in avoiding misunderstandings in international negotiations. What is the power of words and how can we use it to cooperate internationally with success. How do trust and commitment develop and how do we create long lasting businessrelationships? The mentor for Cultural Wealth in enterprises, Mithila - Stephanie Gauger, has been living and working about 10 years abroad in countries as Russia, Canada, Palestine, Nepal, Cosa Rica or Togo. As a trainer and consultant for organizational development she has accompanied companies, universities and employees when dealing with intercultural uncertainties, stereotypes and other challenges. In this course on intercultural business communication, you will be prepared for your job in an internationally operating company. Topics: How to deal with stereotypes and prejudices? Cultural characteristics as a concept of rules. Cultural case studies in comparison. Characteristics of communication and intercultural consequences Global economic power and its future challenges for international cooperations Dealing with uncertainties as a basis for the development of intercultural competence Intercultural conflicts as empowerment for changing the perspectives The contents will be dealt with in case studies, experience based exercises and group work among other intercultural and global learning methods.
media of instruction and technical requirements for education and examination in case of online participation	Powerpoint, Flipchart, Tafel, Video
literature / references	Christoph Barmeyer, Peter Franklin, Intercultural Management: A Case-Based Approach to Achieving Complementarity and Synergy, Red Globe Press Richard D. Lewis, When Cultures Collide: Leading Across Cultures, Nicholas Brealey International Yang Liu, East meets West, Verlag Hermann Schmidt Mainz Erin Meyer, The Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures, PublicAffairs Stefanie Rathje, University of Jena, Intercultural Competence: The Status and Future of a Controversial Concept, http://stefanie-rathje.de Christian Scholz, Volker Stein, "Competitive Acceptance" in Cross-Cultural Interaction, Gabler Verlag Sylvia Schroll-Machl, Doing Business with Germans. Their Perception, Our Perception, Vandenhoeck & Ruprecht Friedemann Schulz von Thun, Talking with each other 1: Troubles and clarifications. General Psychology of Communication, rororo
evaluation of teaching

Details reference subject
module name	Business Etiquette International
examination number	6700191
credit points	2
SWS	2 (0 V, 2 Ü, 0 P)
on-campus program (h)	22.5
self-study (h)	37.5
obligation	elective module
exam	written pass-fail certificate, 60 minutes
details of the certificate	Klausur For students of the TU Ilmenau, the course is recognised for the International Certificate of the TU Ilmenau.
link to Moodle course
teacher	Dipl.-Kffr. Stephanie Gauger
signup details for alternative examinations
maximum number of participants	15

Details in degree program Bachelor Optische Systemtechnik/Optronik 2013 ATTENTION: not offered anymore
module name	Business Etiquette International
examination number	6700191
credit points	2
on-campus program (h)	22
self-study (h)	38
obligation	elective module
exam	written pass-fail certificate, 60 minutes
details of the certificate	Klausur For students of the TU Ilmenau, the course is recognised for the International Certificate of the TU Ilmenau.
link to Moodle course
signup details for alternative examinations
maximum number of participants	15