International crisis communication research - Interaktive Studienpläne der TU Ilmenau

Participants should have basic knowledge of research methodology and data analysis. Practical experiences with conducting content analyses or experiments will be helpful but is not mandatory. Students should have a basic understanding of public relations, strategic communication, and journalism in terms of theory, state of research, and practice.

• An understanding of peculiarities of crises with international causes and/or impact
• An overview on basic areas of international crisis communication research and related fields of study
• An understanding of the impact of national and cultural context factors on crisis communication
• An understanding of basic rules for effective and/or ethical crisis communication and/or crisis reporting in the context of transnational crises
• Deduce trends and future challenges of crisis communication research from current cases and research
• Developing and improving skills to conceptualize and conduct studies on crisis communication (e.g., content analysis, experiments)
• Improving practical skills regarding data collection and data analysis

In the last decades, the world has experienced several large-scale natural disasters, armed conflicts but also severe industrial accidents and organizational crises with international impact. Such crises are global in scope and have dominated the media agenda in many countries. This raises questions of the appropriate crisis response by government authorities, involved companies, NGOs, but also media organizations and the way they report on these events. Especially, the role of national and cultural differences needs to be studied in this context.

Therefore, students in this course will review the state of international crisis communication research. On the basis of recommended readings participants will discuss basic findings, theoretical concepts, methodological issues, and best practices in crisis communication and related fields. Students will explore relevant concepts for understanding cross-cultural and cross-national dimensions of crisis communication (e.g., culture, cultural values, international public relations, cross-cultural psychology, international media systems). In addition, course participants will develop their methodology for analyzing certain aspects of transnational crises.

The course participants will refresh their knowledge and skills regarding certain techniques of data collection (e.g., content analysis, survey) and data analysis. They will discuss the peculiarities of cross-cultural/ cross-national comparative studies. After that they will review and improve their research design and measures (e.g., codebooks or stimulus materials for conducting experiments). They will form "research teams", each group analyzing certain crisis cases or aspects of a certain transnational crisis. They will collect data and write a research report to present the results of their data analysis.

Laptops, presentations software, applications for data entry and analysis

Course will be held both, online and in presence. Completing the course with online-only participation is possible. Being present in Ilmenau is not necessary for passing this class. However, for students being present in Ilmenau, some classes and/or meetings may be held in presence.

LINK MOODLE: https://moodle2.tu-ilmenau.de/course/view.php?id=1341

All relevant course materials will be made available on the online learning platform Moodle.

Further relevant readings are:

Coombs, W. T., & Holladay, S. J. (Eds.). (2010). The handbook of crisis communication. Chichester: Wiley-Blackwell.

Golan, T. J. Johnson & W. Wanta (Eds.), International media communication in a global age (pp. 319-344). New York, NY: Routledge.

Heath, R. L., & O'Hair, H. D. (Eds.). (2009). Handbook of risk and crisis communication. New York, NY: Routledge.

Lee, B. K. (2005). Crisis, culture, community. In P. J. Kalbfleisch (Ed.), Communication Yearbook 29 (Vol. 29, pp. 275-309). New York: Routledge.

Schwarz, A., Seeger, M., & Auer, C. (Eds.) (2016). The handbook of international crisis communication research. Chichester: Wiley-Blackwell.

The assignments of the course include: frequent and active participation, evidence of preparation; A research presentation; The submission of a pretest report or the concept of a research design;  Presentations of preliminary results and research progress; A final research report

Dieses Modul enthält mindestens eine alternative semesterbegleitende Abschlussleistung. Bitte beachten Sie, dass diese in der Regel schon zu Beginn des Semesters, in dem diese angeboten wird, angemeldet werden muss.
Über die Details und Zeiträume dazu werden Sie vom Lehrenden und/oder dem Prüfungsamt informiert. Fragen Sie gegebenenfalls unbedingt beim Lehrenden nach.

This module contains at least one alternative exam part. Please note that this must usually be registered at the beginning of the semester in which it is offered.
The lecturer and/or the examination office will inform you about the details and time periods. If necessary, be sure to ask the lecturer.