Business Etiquette International - Interaktive Studienpläne der TU Ilmenau

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Participants of this course

Lecturer: Dipl.-Kffr. Stephanie Gauger

"Language is the source of all misunderstandings," said Antoine de Saint-Exupéry.
Intercultural communication is an essential capacity in avoiding misunderstandings in international negotiations. What is the power of words and how can we use it to cooperate internationally with success. How do trust and commitment develop and how do we create long lasting businessrelationships?
The mentor for Cultural Wealth in enterprises, Mithila - Stephanie Gauger, has been living and working about 10 years abroad in countries as Russia, Canada, Palestine, Nepal, Cosa Rica or Togo. As a trainer and consultant for organizational development she has accompanied companies, universities and employees when dealing with intercultural uncertainties, stereotypes and other challenges.
In this course on intercultural business communication, you will be prepared for your job in an internationally operating company.
Topics:
How to deal with stereotypes and prejudices?
Cultural characteristics as a concept of rules. Cultural case studies in comparison.
Characteristics of communication and intercultural consequences
Global economic power and its future challenges for international cooperations
Dealing with uncertainties as a basis for the development of intercultural competence
Intercultural conflicts as empowerment for changing the perspectives
The contents will be dealt with in case studies, experience based exercises and group work among
other intercultural and global learning methods.

Powerpoint, Flipchart, Tafel, Video

• Christoph Barmeyer, Peter Franklin, Intercultural Management: A Case-Based Approach to Achieving Complementarity and Synergy, Red Globe Press
• Richard D. Lewis, When Cultures Collide: Leading Across Cultures, Nicholas Brealey International
• Yang Liu, East meets West, Verlag Hermann Schmidt Mainz
• Erin Meyer, The Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures, PublicAffairs
• Stefanie Rathje, University of Jena, Intercultural Competence: The Status and Future of a Controversial Concept, http://stefanie-rathje.de
• Christian Scholz, Volker Stein, "Competitive Acceptance" in Cross-Cultural Interaction, Gabler Verlag
• Sylvia Schroll-Machl, Doing Business with Germans. Their Perception, Our Perception, Vandenhoeck & Ruprecht
• Friedemann Schulz von Thun, Talking with each other 1: Troubles and clarifications. General Psychology of Communication, rororo

Klausur

For students of the TU Ilmenau, the course is recognised for the International Certificate of the TU Ilmenau.

Dipl.-Kffr. Stephanie Gauger

Klausur

For students of the TU Ilmenau, the course is recognised for the International Certificate of the TU Ilmenau.