Technische Universität Ilmenau

Intercultural Business Communication - Interactive curriculae of TU Ilmenau

The interactive curriculae provide information on the degree programmes offered by the TU Ilmenau.

Please refer to the respective study and examination rules and regulations for the legally binding curricula (Annex Curriculum).

You can find all details on planned lectures and classes in the course catalogue.

Please note that this page is no longer updated. All modules and study plans from PO version 2021 onwards (Bachelor and Master study programs) are now available on the Campus Portal.

module properties Intercultural Business Communication - reference subject
module number201221
examination number6700324
departmentCentral Institute for Continuing Education
ID of group 672 (General Studies)
module leader Dr. Nicola Henze
term winter and summer term
languageEnglisch
credit points2
on-campus program (h)22
self-study (h)38
obligationelective module
examwritten pass-fail certificate, 60 minutes
details of the certificate

Klausur

link to Moodle course
teacherDipl.-Kffr. Stephanie Gauger
signup details for alternative examinations
maximum number of participants20
previous knowledge and experience

Good command of the English language

learning outcomeParticipants of this course
  • know theories and models of the field of "intercultural competences" and are able to apply them in
  • different fields of action;
  • enhance their awareness and develop strategies for challenges in cross cultural cooperations
  • are able to change perspectives, to analyse situations from international business point of view
  • and to develop or adapt coping strategies for action;
  • know conflict solution strategies and can apply them in intercultural contexts;
  • deepened their intercultural competence as a key qualification.
content

"Only the heart can see well" from "The little Prince" by Antoine de Saint-Exupéry.

Communication is an essential capacity in avoiding misunderstandings in negotiations. In international working fields we additionally face intercultural challenges. In this field of uncertainties we need to develop new or adapted communication strategies. How can we evolve the power of our words and how can we use it to cooperate internationally with success. How do trust and commitment develop and how do we create long lasting business relationships? And, what roles do stereotypes play? Mithila - Stephanie Gauger, mentor for Cultural Wealth, has been living and working about 10 years abroad in countries as Russia, Canada, Palestine, Nepal, Cosa Rica or Togo. As a trainer and consultant for organizational development she has accompanied companies, universities and employees when dealing with intercultural uncertainties, stereotypes and other challenges. In this course on intercultural business communication, you will be prepared for working internationally and learn how different cultures can meet for business and be successful. Topics: Dealing with stereotypes and prejudices, Cultural characteristics as a concept of rules, Cultural case studies in comparison, Characteristics of communication and intercultural consequences, Global economic power and its future challenges for international cooperations, Dealing with uncertainties as a basis for the development of intercultural competence, Intercultural conflicts as empowerment for changing the perspectives, Internationalisation strategies Risks and Chances of working internationally. The contents will be dealt with in case studies, experience based exercises and group work among other intercultural and global learning methods.

media of instruction and technical requirements for education and examination in case of online participation

PowerPoint, flipchart, blackboard, video

literature / references
  • Christoph Barmeyer, Peter Franklin, Intercultural Management: A Case-Based Approach to Achieving Complementarity and Synergy, Red Globe Press
  • Richard D. Lewis, When Cultures Collide: Leading Across Cultures, Nicholas Brealey International
  • Yang Liu, East meets West, Verlag Hermann Schmidt Mainz
  • Erin Meyer, The Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures, PublicAffairs
  • Stefanie Rathje, University of Jena, Intercultural Competence: The Status and Future of a Controversial Concept, http://stefanie-rathje.de
  • Christian Scholz, Volker Stein, "Competitive Acceptance" in Cross-Cultural Interaction, Gabler Verlag
  • Sylvia Schroll-Machl, Doing Business with Germans. Their Perception, Our Perception, Vandenhoeck & Ruprecht
  • Friedemann Schulz von Thun, Talking with each other 1: Troubles and clarifications. General Psychology of Communication, rororo

evaluation of teaching