Frequently asked questions about the delivery service
The delivery service and our research and scanning work are free of charge. If the interlibrary loan service is used, the usual costs of € 1.50 apply.
These are stored on a server and you will receive the access data by email.
Attention: The documents remain on the server for 30 days, then they are automatically deleted.
The settings have all been set up for Firefox. If you use a different browser, a window appears when you click on the link, asking for authentication data and a password. The order number (e.g. CLD-2015-01-02) must be entered as authentication data.
When searching in the IDT , you will find a link to the order form under the relevant evidence.
In this case, please contact the colleagues from the delivery service. If you use the interlibrary loan service directly, write the note "Colour copy requested" in the "Remarks" field.
Special conditions apply to orders from abroad. In this case, please contact the colleagues of the delivery service.
Yes, in certain cases this is possible. Please contact the information desk with your literature request.
If you have any questions that are not listed in the FAQ list, please contact your colleagues at the delivery service.
